The After-Sales Service Department (DOP) was created for professional after-sales service of PRONAR customers. A well-organised customer service department allows for quick response and assistance in the field of service, complaints and selection from a wide range of spare parts.
Continuous improvement, and a system based on comprehensive databases, updated with each contact with the customer, allows for efficient decision-making in the shortest possible time
Departments of the After-Sales Service Department:
- expert advice
- Professional repair
- Training in the use of machinery
- Sale of parts and consumables
- Technical and logistical suport
Technical support – firstname.lastname@example.org
- Dealer Service Support (recycling / tractors / municipal machinery / agro machinery)
- Machine maintenance training
Complaints – email@example.com
- Acceptance and processing of complaints
Share your opinion!
Your opinion is very important to us. Therefore, if you have any comments regarding the operation of after-sales service, or you want to share your observations, please send them electronically to the following e-mail address: firstname.lastname@example.org
Any opinion, complaint or request addressed to the PRONAR After-Sales Service Department should contain the name of the applicant and the address.In the absence of these data, the opinion, complaint or request will be left unexamined